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[Help Center] Guide to Secure and change your IGG Account password after a hacking incident.

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Posted on 7/23/15 6:16:10 PM | Show thread starter's posts only


STEP 1. You are then asked to visit on this link: http://passport.igg.com/account/getpass.php   this is the IGG website's password recovery function. (see image below)

STEP 2. there will be a prompt stating that a system message had been sent your registered email. 

STEP 3. Now, you need to visit the email's inbox for a system message from IGG (as seen on image below) 

STEP 4. Once you found the system message in the inbox. Open the message and click on the link

STEP 5. You will be redirected back to IGG website, you will then see an option to input a new password for your IGG Account. 

STEP 6. Type in your new desired password.

STEP 7. Re type the new desired password to confirm.

STEP 8 . Press on Reset password button. 

STEP 9. Contact back IGG via ticket or email to notify them that you have change your IGG Account's password.

 *** Disclaimer this based on my experience years ago. This procedures may have been changed through time or the game may have already updated it. ****