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[Help Center] Lost Chips

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#1
Posted on 7/17/20 3:07:18 AM | Show thread starter's posts only

Is it a problem with Texas Holdem Poker Deluxe facebook app? 
I cannot sign in with my facebook account and i lost all my chips.
The facebook app named Texas Holdem Poker Deluxe is redirecting me to new app named IGG - I Got Games and i don't have my chips, it is starting the game from the beginning.

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#2
Posted on 7/18/20 11:29:24 AM | Show thread starter's posts only

IGG I Got Game are the developers of the game, but I was able to log in without issue.  I can only suggest that you contact the service center for assistance.
http://service.sns.us.igg.com/?gid=10110

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Follow IGG @Facebook.com/IGG    Follow CC @Facebook.com/CastleClash
#3
Posted on 7/20/20 1:33:26 PM | Show thread starter's posts only

i have the same issue ...all my chips are gone , my rank is now back at 1st level . i am so upset i cannot even think, ilost millions of chips and my account on facebook texas holdem which, i read if i log into icg there will be a link to connect my accounts together and i would not lose my chips or status . this was all to fix an issue of my photo not showing all of a sudden ! there is no link to click on this site that i can find that in the replys on fixing this issue  should replace my chips and status. well that is not so, please tell me what i have missed or have yet to do to complete this process!

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#4
Posted on 7/21/20 2:57:33 AM | Show thread starter's posts only

Problem solved after contacting with the service center for assistance. 
http://service.sns.us.igg.com/?gid=10110 


Thank you

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