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[Help Center] lost access in to account

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Posted on 7/19/20 7:21:57 AM | Show thread starter's posts only

hi there,

need some help, 3 days ago when i signed in to poker via facebook it has signed me in to a complete new account, i have lost all my money and buddies on here, i have tried to contact IGG but no response as of yet. 

is there a way i can get access back in to my old account as i do not want to start all over again, i have had the same account for so many years, as mentioned lost over 2billion and all friends.

i only ever signed in through facebook and when signing in to IGG it does not have my email address at all so cannot get it through that way.

any help would be appreciated.

Posted on 7/20/20 12:12:30 PM | Show thread starter's posts only

Try signing in via Poker.igg.com


Follow IGG @Facebook.com/IGG    Follow CC @Facebook.com/CastleClash
Posted on 7/20/20 2:44:46 PM | Show thread starter's posts only

same problem here  ....when logging in via desktop a complete different IGG ID appears..on android correct ID

Posted on 7/21/20 2:59:59 AM | Show thread starter's posts only

I had the same problem.
Problem solved after contacting with the service center for assistance.