We are sorry to hear your problem.
We have submit your question to the OPs to check. Any result we will get you informed. Thank you.

Edit: We are sorry to inform you that the event is from October 15th to October 19th, you didn\'t buy within the event duration that\'s why you couldn\'t play the jackpot. Please pay attention to the event time next time so you won\'t miss it again. Thank you for your understanding.

I spent $25 today but didn't get my pull